Join Our Team as an Support Engineer!
Avni is on the lookout for a skilled Support Engineer to be part of our impactful Rejuvenating Water Bodies project ! This role is ideal for those passionate about technology and eager to support transformative environmental initiatives through technical expertise.
What You’ll Do:
• Provide frontline (L1) support, assisting users with initial troubleshooting on mobile and web platforms, coordinating data uploads, and managing user IDs.
• Handle L2 support by addressing more complex issues, identifying and documenting root causes, and coordinating with our platform team to implement solutions.
• Provide on-field and online trainings to use technical solutions built using open-source platforms
• Closely work with Avni and A.T.E. Chandra Foundation team
Qualifications:
• Strong technical skills with familiarity in web, mobile platforms, and SQL.
• Excellent communication skills in English and Hindi; Marathi, Kannada, or Tamil skills are a plus.
• Problem-solving mindset with a commitment to high-quality user support.
Why Avni?
Be part of a mission-driven team making a real impact in community projects. If you’re looking for a dynamic role in a collaborative environment with high social and environmental value, Avni is the place for you!
Check full job description here : Support Engineer - Google Docs
Interested? Apply now by sending your resume to careers@samanvayfoundation.org with subject line “Job Application Support Engineer RWB”